How to Verify Account in Exness

How to Verify Account in Exness

When you open your Exness account, you have to complete an Economic Profile and submit Proof of Identity (POI) and Proof of Residence (POR) documents. We need to verify these documents to ensure that all operations on your account are performed by you, the genuine account holder to ensure compliance within both financial regulations and the law.

Watch the steps below to learn how to upload your documents to verify your profile.

How to Verify account

We have prepared a guide for you to make sure you succeed in this document upload process. Let’s get started.

To begin, login to your personal area on the website, click “Become a Real Trader” to complete your profile

Enter your phone number and click “Send me a code” to confirm your phone number.

Enter your personal information and click “Continue”

Now you can either make your first deposit by selecting “Deposit now” or continue verify your profile by selecting “Complete Verification”

Complete full verification of your profile to break free from all deposit and trading limitations

After completing full verification, your documents will be reviewed and your account are automatically updated.

Verification Document Requirement

Here are the requirements for you to keep in mind while uploading your documents. These are also displayed on the document upload screen for your convenience

For Proof of Identity (POI)

  • Document provided must have the clients full name.
  • Document provided must have a photo of the client.
  • Document provided must have the clients date of birth.
  • Full name must match the name of the account holder and the POI document exactly.
  • Client’s age should be 18 or above.
  • The document should be valid (at least one month of validity) and not expired.
  • If the document is two-sided, please upload both sides of the document.
  • All four edges of a document should be visible.
  • If uploading a copy of the document, it should be of high quality.
  • The document should be issued by the government.

Accepted Documents:

  • International Passport
  • National Identity Card/Document
  • Driver’s Licence
  • Permanent residence card

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf
 

For Proof of Residence (POR)

  • The document should have been issued within the past 6 months.
  • Name displayed on the POR document must match the full name of the Exness account holder and POI document exactly.
  • All four edges of a document should be visible.
  • If the document is two-sided, please upload both sides of the document.
  • If uploading a copy of the document, it should be of high quality.
  • The document should contain the clients full name and address.
  • The document should contain the issue date.

Accepted Documents:

  • Utility bill (electricity, water, gas, Internet, landline telephone)
  • Recent bank statement.
  • Local tax bill
  • Reference letter from your bank (located within your country of residence)

Formats accepted: Photo, Scan, Photocopy (All corners shown)

File extensions accepted: jpg, jpeg, mp4, mov, webm, m4v, png, jpg, bmp, pdf
 

Please take special care as there are many documents (payslips, university certificates, for example) that are not accepted; you will be informed if a submitted document is not acceptable and are permitted to retry.

Verifying your identity and address is an important step that helps us to keep your account and financial transactions secure. The verification process is just one of a number of measures that Exness has implemented to ensure the highest levels of security.

Examples of incorrect documents uploaded

We have listed a few incorrect uploads for you to take a look at and see what is considered unacceptable.

1. Proof of Identity document of an under-age client:

2. Proof of Address document without the name of the client

Examples of correct documents uploaded

Let us take a look at a few correct uploads:

1. Driver’s license uploaded for POI verification

2. Bank statement uploaded for POR verification

Now that you have a clear idea of how to upload your documents, and what to keep in mind – go ahead and complete your document verification.

Frequently Asked Questions (FAQ)

What if my documents do not meet the requirements listed?

In the case that your documents do not satisfy the requirements outlined above, please contact our Support Team so that consultation on verifying your documents can be arranged.

How can I check if I am fully verified?

When you log in to your Personal Area, your verification status is displayed at the top of the Personal Area.

How can I find out how much time I have to verify my profile?

From the time of your first deposit, you are given 30 days to complete profile verification which includes verification of identity, residence and economic profile.

To make it easier for you to keep track, the number of days left for verification is shown in the form of a notification, in the comfort of your Personal Area, to act as a reminder every time you log in.

Here is an example:

What happens if you don’t verify your profile?

Limitations are placed upon any account yet to complete the profile verification process, with limitations lifted progressively as more steps in the verification are completed.

  1. With a registered email address, phone number and personal information, a maximum deposit of up to USD 2 000 (per Personal Area) is allowed).
  2. With Proof of Identity verified, a maximum deposit limit of up to USD 50 000 (per Personal Area), with the ability to trade.
  3. With Proof of Residence verified, all limitations are lifted as the profile is considered fully verified.

There is a 30-day limit to complete profile verification from the time of your first deposit. If your profile verification is not complete within 30 days, deposits, transfers, and trading functions will not be available until the verification process is completed.
 

Note that the 30-day time limit applies to partners from the moment of their first client registration, while withdrawal actions for both partner and client are disabled in addition to deposits and trading after the time limit.

Some payment methods are completely unavailable during this 30-day period. These payment methods require a fully verified profile:

  • Bank cards
  • Crypto wallets
  • Perfect Money

Can I verify another profile with the same documents?

If you decide to open a second account with its own Personal Area, you are permitted to use the same documentation that was used to verify your existing accounts. Please note the usage rules of this account still apply, so this account holder must be the verified user.